TestimonialsWe had a water leak in our laundry room, which flooded into adjacent bedrooms and through the sub-floor into the kitchen. Tyler came over right away and performed a thorough assessment of the damaged areas and provided a very detailed explanation of his findings. I really appreciated that he took the time to clearly and honestly explain every available option to remediate the problem. I had one other company come out to give me a bid and their service was not even close to the level of quality Tyler provided. They did not communicate their findings clearly and suggested only one course of action that was significantly more expensive. Additionally, they were rude and even damaged one of my walls with their testing equipment. I hired Tyler and he went above and beyond my expectations. I hope this doesn’t happen again anytime soon, but if it does, Tyler with Quality Restoration will be my first and only call. I will also refer him to anyone I know that finds themselves in a similar situation. Amazing service!
We had a pipe leak at the ceiling of the master bathroom. I called Tyler and He came the same day to inspect the damage. Once I decided to fix the damage, Tyler and Jason came out the very following day and did a great job taking care of the damaged area. Very professional and honest. Highly recommended company for the water damage and restoration service needs. Thank you, Tyler and Jason!
These guys are great! Tyler and his crew came out to restore damage from a slab leak in our living room. Tyler showed up on a Saturday in about an hour to look at what all has happened. We had him back out on Monday to do the job only because we were in the middle of ours sons Birthday party at the time. They communicated really well through the entire process. The worked well directly communicating with our insurance company in regards to their repairs and payments. They were really clean and very professional. The demoed our glued down hardwood floors so the concrete could dry out properly. They cut the drywall up about 3′ to prevent mold etc. and get it all dried out. I can go on and on. Just trust me! These guys are solid and I will defiantly use them again if needed and refer them to all my fiends and family. Thanks again Tyler!!!
They came to help out with our house within a few hours. When we called Servpro, they told us to call them back again in the morning. Quality Restoration came out cut holes, and had fans running quickly. Tyler was professional, and offered me a reasonable quote. Hopefully I’ll never have to, but if I need help drying stuff out again, I would like to use them again.
Amazing company. We had a water pipe burst from our hot water heater. Not only was Quality Restoration, Michael Hampton and his team there within 30 minutes to access the damage but also brought a plumber along so we wouldn’t have to spend time looking for one. They had their equipment set up within the hour to dry out our basement and were very patient during the insurance process. This company not only has great restoration service but AMAZING customer service. It was a long week without hot water (because the insurance adjuster couldn’t get out there in time) but Quality Restoration made sure they were there as soon as the adjuster was ready and brought the correct people to install the new water heater that day, just in time for my birthday! Thank you for all you did!
I would highly recommend Quality Restoration for your water damage and restoration needs. My husband and I own a condo unit in Lake Elsinore but live in Ventura county. Our renter called and informed us that the neighbor’s pipe had burst and flooded not only the neighbor’s unit but ours as well; we knew we needed to act quickly. I called our renter’s neighbor to see who she was using to rectify her water damage and she gave me Quality Restoration as a point of contact. I spoke with Tyler Vest explaining our situation and he was quick to get the water mitigation started ASAP to avoid any complications from mold or mildew. What I found impressive about his approach to business was his willingness to trust us, a client he had never actually met in person, to start the job without some of the usual pieces in place to serve our best interests as landlords and protect the health and safety of our renter in a timely fashion. There were some delays in getting his invoice paid off as there were a few delays on the insurance side of things, but he waited patiently and even completed the job while we were still working out the insurance payoff details. Tyler was also able to give me advise on the next step to take in my decision making process since I had not dealt with this unfortunate circumstance before. I always felt like he put his clients’ needs first. The job in now complete and the condo looks great. Working with Quality Restoration made this inconvenience seem manageable!
Quality Restoration went above and beyond to get my repairs done quickly but efficiently. They are very detail oriented and nothing is overlooked. I am so happy with the work they did and I would highly recommend them for any job!
I highly recommend Quality Restoration Services. In this type of market a homeowner wants to find an honest, reliable and reputable contractor and QRS is top notch in this industry. Tyler is knowledgeable, straightforward and responsive. He continually keeps you up to date on all aspects of the job. He has gone out of his way and took time out of his busy schedule to represent me during an inspection with my insurance adjuster. Tyler wanted to make sure that the inspector was thorough with assessing damages in an effort to ensure that my home will be put back to pre-damage state. After going through two other unreliable contractors who basically left me hanging for weeks never to receive the estimate that’s supposedly “on its way” and the other who made me feel my restoration job was just to small compared to their other big jobs, I was ecstatic to find Tyler and his company QRS. With that said, let me save you the time and headache of having to weed through good contractors vs. and excellent contractor like Quality Restoration.
This is very dependable and honest company who sprung in to action as soon as we needed them to take care a mold issue we had. We were in escrow and needed the non-emergency issue of some mold in our house to be taken care of immediately. Even thought they were very busy they found a way to get everything done in just a few days. The foreman on the job was Tyler who was always either returning phone calls and texts immediately. In addition, he always followed up after a stage was complete to ensure everything was going alright. I highly recommend them for any issue you might be having. They will go out of their way to make sure you are getting grade A+++ service.
-Ben & Michelle D.
I had a flood at my home in Corona and I found a Quality Restoration on Yelp. It was late at night and I didn’t know who to call. two technicians come out and stopped any further water damage. Tyler worked with my insurance to get everything covered and in my best interest. I’m happy with how it was handled and their communication throughout. My house is back to normal and I can count on them if it happens again.